HELPCENTER
Find answers to common questions and get support
HOW CAN WE HELP?
Getting Started
Learn how to set up your account and start using Worklee
Account Management
Manage your profile, password, and account settings
Job Search Tips
Optimize your search and improve your applications
Hiring Best Practices
Write effective job ads and screen candidates
Billing & Subscriptions
Subscription plans, payments, and refund information
Technical Support
Troubleshooting tips and how to contact our team
GETTING STARTED
Welcome to Worklee! Whether you're looking for your next career opportunity or searching for talented professionals, we're here to help you navigate our platform.
For Job Seekers
- Create Your Profile: Sign up with your email and complete your professional profile to get noticed by employers
- Build Your CV: Use our CV builder to showcase your skills, experience, and qualifications
- Search for Jobs: Browse thousands of job listings across Europe and apply with just a few clicks
- Set Up Alerts: Get notified when new jobs matching your criteria are posted
For Employers
- Create Company Profile: Register your company and build your employer brand
- Post Job Ads: Create compelling job listings to attract the right candidates
- Browse CV Bank: Search through thousands of professional CVs to find your perfect match
- Manage Applications: Review, track, and respond to job applications efficiently
ACCOUNT MANAGEMENT
Creating an Account
Getting started with Worklee is easy. Click the "Sign Up" button in the top navigation and choose whether you're joining as a job seeker or employer. Fill in your basic information, verify your email, and you're ready to go!
Updating Your Profile
Keep your profile up to date to maximize your opportunities. Access your profile settings from the dashboard menu to update your contact information, work experience, skills, and preferences.
Password and Security
Your account security is important to us. Use a strong password and enable two-factor authentication for added protection. If you forget your password, use the "Forgot Password" link on the login page to reset it.
JOB SEARCH TIPS
Optimizing Your Search
- Use specific keywords related to your desired position
- Filter by location, salary range, and contract type
- Set up search alerts to never miss new opportunities
- Keep your CV updated and active to appear in employer searches
Applying for Jobs
When you find a job that interests you, review the requirements carefully and tailor your application. Make sure your CV highlights relevant experience and skills. Many employers respond within a few days, so keep an eye on your notifications.
HIRING BEST PRACTICES
Writing Effective Job Ads
- Use clear, descriptive job titles
- List essential qualifications and responsibilities
- Include salary range and benefits information
- Highlight your company culture and values
Screening Candidates
Use our filtering tools to find candidates that match your requirements. Review CVs thoroughly, check qualifications, and reach out promptly to interested candidates. Clear communication throughout the process leads to better hiring outcomes.
BILLING & SUBSCRIPTIONS
Subscription Plans
Worklee offers flexible subscription plans for employers. Choose from monthly or annual billing, with options for single recruiters or teams. All plans include access to our CV bank, applicant tracking, and customer support.
Payment Methods
We accept major credit cards and support secure payment processing through Stripe. Your payment information is encrypted and never stored on our servers.
Cancellation and Refunds
You can cancel your subscription at any time from your billing settings. Cancellations take effect at the end of the current billing period. Contact our support team for refund inquiries.
TECHNICAL SUPPORT
Troubleshooting
If you encounter any technical issues, try these steps first:
- Clear your browser cache and cookies
- Try a different browser or device
- Check your internet connection
- Ensure JavaScript is enabled in your browser
Contact Support
Still need help? Our support team is here for you. Email us at support@worklee.com or use the contact form on our website. We typically respond within 24 hours on business days.
STILL NEED HELP?
Can't find the answer you're looking for? Our support team is here to help you.
support@worklee.com
Contact Us